Shipping policy

Processing Time

All orders are processed within 2–4 business days (excluding weekends and holidays). You’ll receive an email with tracking info as soon as your order ships.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and chosen shipping method.

  • U.S. orders typically arrive within 5–7 business days after shipment.

  • International orders can take 7–21 business days, depending on your location and customs processing.

International Shipping

Yes, we ship worldwide! 🌍
Please note:

  • Your order may be subject to import duties and taxes, which are the responsibility of the customer.

  • Delays due to customs are out of our control, but we’ll always help if you run into issues.

Lost or Stolen Packages

If your tracking says "delivered" but you can’t find your package, contact the carrier first. Still need help? Email support@thirteencents.com and we’ll do what we can.

Questions?

Need help with shipping, tracking, or anything else? Reach us at support@thirteencents.com—we’re here for you.